Job Description
- Making first decision before passing to store manager or proxy store for final decision of complicated problems regarding shoplifting cases or customer complaints.
- Work with account and cashier teams to receive and drop cash bags into cash receiving machine of daily sale of all MV Stores and Phnom Penh store.
- Support cashier, operation team, back office if there is any request especially cashier team to have well control of customer long queue and oversee overall operation of checkout team.
- Checking by walking to maintain cleanliness in sale area, control customer flow, make sure customer trolley and basket are all times available, used dishes/tables are on time cleared and cleaned.
- Checking by walking around to maintain sale environment such as: full fill display, correct price POP, looking for expired/spoiled merchandises, and report to related departments/lines for action.
- Check all floors to make sure that all doors/shutters/windows are properly locked/closed, and all appliances are properly turned off after store closed.
- Checking all zones to ensure they are well cleaned, and all water faucets and gas supply main valves are properly closed after store closed.
- Work closely and constantly with food line team to promptly refill the sold items to avoid missing of sale opportunity.
- Support QC and food line teams to check all tasks involved in hygiene issues in all zones and storerooms to ensure all food ingredient/material are well storing and having date control attached.
- Overseeing staff performance at sale area on his/her working attitude, the presence of standby person and the implementation of company rules/regulations.
- Assist Night Manager to support facility and delight teams to control daily attendance and duties of security guard, cleaner and cart collector teams as well as facility tasks/issues.
- Assist to manage & control all lockers to ensure cleanliness & all staffs follow locker rule.
- Report to Night Manager or Store Manager regarding any important or urgent matters that happened.
- Checking around store in the afternoon to find any lacking points & work with related teams/lines to fix the problem.
- Assist customer to look for his/her wanted merchandise.
- Check & support perishable team specially produce area to ensure all veggies and fruits are on time refill, well arrangement, freshness, & asking other teams/lines to support if there is any need.
- Keep following up with Aeon Mall side if there is any case.
- Any other tasks or duties will be assigned by Night Manager or Store Manager.
Job Requirement
- 25 years old or above, dynamic and honest.
- Bachelor’s degree in hospitality industry is a plus.
- Have proficiency in English.
- Have great communication or able to communicate effectively.
- Have strong patience and judgement ability on happening incident in store.
- Able to deal with aggressive or complaining customers.
- Able to work late at night with long hours in standing and walking position.
- Have working knowledge or experience of multiple tasks involved in facility, safety, security and hygiene.
- Have working experience in retail business or hospitality industry.
- Able to adopt with bad atmosphere of hygiene issue such as rotten, fishy, greasy, and dirty states.
Contact Information
Contact Recruitment Team
Phone +855 96 59 79 021(Head Quarter / Phnom Penh)
+855 10 568 535 (Sen Sok)
+855 93 207 456 (Mean Chey)
Email [email protected]
Website https://aeoncambodia.com/
LinkedIn AEON Cambodia Co., Ltd
Facebook AEON Cambodia Co., Ltd
Address 2nd floor #132, Street Sothearos, Sangkat Tonnle Bassac, Khan Chamkamorn, Phnom Penh
Company Profile
AEON Cambodia Co., Ltd. is the 1st large general merchandise store in Cambodia that introduce the most modern lifestyle merchandise to our customers. We welcome dynamic, purpose driven individuals who desire to make an impact and leave an impression in the best environment of success to join our team.
Financial benefits:
– Life Insurance
– NSSF (Work related injury and health care)
– Bonus Twice per year
– Attendance Allowance
– Gasoline Allowance
– Annual Salary Increment
– Overtime
– Seniority Payment
– Bereavement contribution
– Night Shift Allowance
– Marriage gift and Baby gift
– Staff purchase discount
– Skill Allowance
Non-Financial benefits:
– 6-7 days Off per month
– 01 meal per working day
– Special Leave
– Uniform
– Annual Leave
– Public Holiday
– Maternity Leave
– Paternity Leave
– Marriage Leave
– Daughter or Son Marriage Leave
– Sick Leave and Prolong illness leave
– Long Year Service Award
Others:
– Annual Party and Monthly staffs’ birthday
– Annual Staff Trip
– Career Development Opportunity
– Local and Oversea Training